Help & Support

Requesting a VLE Account

If you do not have an account on the VLE, please contact BOS to request access:

Requesting Access to Pre-CCST or Post-CCST Sections

To access either the Pre-CCST or Post-CCST sections (depending on your training stage), ask your training programme director to contact BOS on your behalf. They will need to confirm your eligibility and specify which section you need access to:

Technical Support

For help with technical issues related to the VLE (e.g., login problems), please contact:

Please include the following details with your support request:

  • Your full name
  • Your VLE username (if known)
  • A brief description of your issue
  • Optional: Attach screenshots if possible, as they can help us diagnose and resolve your issue more quickly.
General Enquiries

For all other enquiries, please contact BOS: